Introduction
Let’s face it—moving isn’t exactly fun. Packing up your entire home, renting a truck, and bribing your friends with pizza and beer isn’t anyone’s idea of a good time.
While moving to a new home is exciting, the process itself can be stressful and overwhelming. Hiring a professional moving company should make your life easier, not harder.
But that only happens if you choose the right company.
The moving industry has its fair share of fly-by-night operations, shady pricing tactics, and unprofessional movers. That’s why we created this guide—to help you spot the red flags and hire a mover you can trust.
1️⃣ Online Presence & Reviews: Does the Company Look Legit?
Before hiring any moving company, do a deep dive into their online presence.
✅ Check Their Website & Social Media – Do they have a professional website? Are they active on social media?
✅ Look for Real Crew Photos – Many sketchy companies use stock images of guys in blue coveralls instead of actual team photos. If they aren’t showing their real crews, what are they hiding?
✅ Branded Trucks & Uniforms – A company that invests in branding (wrapped trucks, uniforms, and a strong presence) is usually established and trustworthy.
🛑 Red Flag: If a company has low-quality marketing, stock photos, or no presence at all, it’s likely just a way for someone to make a quick buck.
Checking Reviews the Right Way
Not all reviews are created equal. Here’s how to spot genuine ones:
📍 Google & Facebook Reviews – These are harder to fake than website testimonials.
📍 Look for Picture Reviews – Reputable movers often have customer-uploaded photos of their moves.
📍 Beware of Fake Reviews – If a company has hundreds of short, generic 5-star reviews with no details, they may be buying fake reviews.
Pro Tip:
Don’t just check a company’s overall rating—see how they respond to bad reviews. A professional company will address concerns respectfully, while a shady one might argue with customers or ignore complaints.
⭐ What’s a good rating?
We recommend hiring only companies rated 4.8 stars and above. A 4.5-star company may seem decent, but in reality, there’s a huge difference in service quality between a 4.5-star and a 5-star mover.
2️⃣ Beware of Moving Scams & Hidden Fees
Unfortunately, the moving industry isn’t always professional and ethical.
🚨 Some horror stories include:
- Holding belongings hostage for extra charges.
- Surprise fees after the move is done.
- Uninsured movers damaging furniture and homes.
To protect yourself, check out these resources from CBC:
📖 CBC Article: Moving Company Pricing
📺 CBC Video: Moving Company Scams
💡 Key Tip: If a company is significantly cheaper than the rest, they’re cutting corners somewhere—whether it’s lack of insurance, untrained staff, or hidden fees.
3️⃣ Safety & Professionalism: Are Their Movers Vetted?
Your movers are coming into your home, handling your valuables—so you need to know who they are.
✅ Background Checks – Are their movers vetted employees or random temp workers from Craigslist?
✅ Insurance – Do they carry proper liability coverage?
✅ Full-Time Employees vs. Temp Workers – Many companies use temp agencies for labor, which means you might end up with inexperienced, untrained movers.
A company that invests in training, vetting, and full-time team members is far more reliable than one that hires whoever is available that day.
4️⃣ Value Over Price: Why the Cheapest Movers Cost More
Moving isn’t like buying a TV—it’s not just about getting the lowest price.
💸 The problem with cheap movers?
They often cause damages that cost more than the savings. A $100 cheaper rate doesn’t help if they break your $2,000 couch or scratch up your hardwood floors.
Instead of just comparing hourly rates, ask:
✅ How do they protect furniture and floors?
✅ What’s included in the price?
✅ Do they have a reputation for being careful and efficient?
5️⃣ Protection Matters: Do They Take Care of Your Home?
A good mover should respect your home like it’s their own. Here’s what to look for:
✅ Floor Runners – Protect your hardwood and carpets.
✅ Banister & Wall Padding – Prevents scratches and dings.
✅ Full Furniture Wrapping – Every piece should be wrapped, not just expensive items.
If a company doesn’t mention these things upfront, they likely cut corners on protection—which leads to damaged homes and furniture.
6️⃣ Professionalism & Image: Do They Look the Part?
A company’s image can tell you a lot about their professionalism.
🚚 Branded Trucks – Are they using wrapped, well-maintained trucks or sketchy rental vans?
👕 Uniformed Crews – Do the movers look professional and presentable?
🏢 Well-Run Business – Companies that care about their brand and reputation usually offer better service.
💡 Small details matter. A professional company invests in its appearance and its service.
🔹 Conclusion: Choosing the Right Mover
Choosing a moving company is a big decision—you’re trusting them with your home, your belongings, and your peace of mind.
At Manly Movers, we take that responsibility seriously. That’s why we:
✅ Hire and train full-time professionals (not temps).
✅ Maintain a 5-star reputation based on real customer experiences.
✅ Prioritize the safety of your home and furniture.
💬 If you want a stress-free move with professionals who care, let’s talk.
📞 Call 403-597-6888 for a Free Estimate or Contact us Here
